The current healthcare documentation scenario calls for an alert and smart approach to healthcare documentation to ensure efficiency and manage costs. Due to the various changes in the marketplace in general and the healthcare sector in particular like the opening up of the global market, increasing awareness among consumers, the aging population, the harried & stressful lifestyle, statutory changes, healthcare workforce shortage, innovations in the healthcare sector and the advent of information technology into the healthcare sector, clinical transformation has become vital for ensuring quality services and a healthy bottom-line.
Clinical transformation involves assessing and continually improving the way patient care is delivered at all levels in a care delivery organization. Clinical transformation involves a comprehensive ongoing approach to care delivery excellence that offers value while measurably improving quality, enhancing service, and reducing costs through the effective alignment of people, process and technology.
Medical transcription, the process of creating patient medical records from the dictation of healthcare professionals’ encounter with patients using a combination of people, processes and technology can contribute to the clinical transformation process especially when outsourced to a professional medical transcription company. The goals of clinical transformation that include patient safety, clinical outcomes and quality care are aided by medical transcription services by helping save on resources, savings on cost and most importantly providing quality healthcare documentation.
Given below are some of the goals of clinical transformation, that medical transcription services help achieve:
The right people: The clinical transformation process calls for the right people to focus on vital areas. By outsourcing medical transcription, healthcare facilities free up their key staff that can focus on improving all the goals of clinical transformation like improving patient safety, clinical outcomes and improving quality of care. Moreover the timely delivery of patient medical records by the medical transcription company also helps in all these aspects.
The right processes: Creating and implement the right process for quality transcription can be a difficult task – one requiring the focus of key staff and healthcare professionals themselves. Outsourcing medical transcription ensures that the right process to ensure accurate transcription is designed and implemented by the medical transcription company. This not only save the time and efforts of healthcare professionals and support staff and allows them to focus on clinical transformation but also contributes to the goals of clinical transformation
The right technology: The right technology for medical transcription is important to provide features and benefits like varied modes of dictation, document delivery modes, HIPAA compliance etc. Outsourcing medical transcription ensures that the technology for medical transcription is provided and updated by the medical transcription company. Medical transcription companies even provide various options for EMR/ EHR adoption like editing & proofreading service for speech recognition software, structured dictation & transcription; discrete reportable transcription and HL7 interface. This leaves the IT resources of the healthcare facility free to focus on clinical transformation.
It can be concluded the medical transcription services can play an important role indirectly for clinical transformation by freeing up resources and directly by improving quality of information, turnaround time, reducing costs and ensuring HIPAA and HITECH compliance.
TransDyne, a leader in the outsourced medical transcription industry has used their extensive background in information technology and their experience in serving the needs of the healthcare sector to provide affordable and integrated medical transcription solutions.
Among the software and tools offered by TransDyne for transcription, the smart delivery system has a large role to play in easing the path to EMR/EHR adoption The Smart Delivery system, which has features like User defined folder paths to enable easy imports to EMR systems is the suggested mode of document delivery where pre-defined file saving would help import documents to EMR systems. Apart from this TransDyne also offers discounted rates for those healthcare facilities that provide demographic data entered in the EMR rather than through other modes.
Along with medical transcription services involving multiple level quality checks to ensure accuracy, the use of the right technology for ease of use, turnaround time and security, at reasonable rates, TransDyne also provides discrete reportable transcription for adoption of EMR/ EHR