As the nation moves towards an electronic healthcare system, it has become obvious that the adoption of EMR/ EHR will bring about the expected outcomes only when handled the proper way. To do this two of the main stakeholders of the healthcare process have to be considered – the patients and healthcare professionals. Patients need the entire focus of the healthcare professionals during their encounter along with patient medical records that reflect their entire story. Healthcare professionals require the freedom to focus totally on patients and an easy convenient method of documenting the care process, which intuitively fits into their working life without hindering their focus on patients.
The solution to meet all the expectations from healthcare documentation is to use a solution that judiciously combines technology and manpower to deliver the right solution. Medical transcription – the process of documenting the care process uses the right mix of technology and manpower to deliver healthcare documentation solutions that meet the expectations of the stakeholders in the care process, especially when outsourced to a professional medical transcription company.
Solutions by medical transcription companies
Technology for convenience: Medical transcription companies have an intuitive understanding of the work life of healthcare professionals and have adapted the latest technology to provide solutions that take into consideration the special needs along with the limitations of time to provide maximum benefits while still remaining easy to use. Some of the areas that technology used by the medical transcription company that healthcare professionals and healthcare facilities benefit from are:
- Dictation using convenient and familiar modes
- Automatic transmission of dictation files for transcription
- Offering options for delivery of transcripts
- Transcription interface for keeping track
- Archives for access to older files
Prompt services: Medical transcription companies have used the right mix of technology and manpower to deliver services that meet the turnaround time requirements of healthcare professionals. Turnaround time needs are met with, without compromising on accuracy of security. Prompt creation of patient medical records encourages faster coding and billing leading to quicker reimbursements.
Quality service: Along with ensuring turnaround time, medical transcription companies use a combination of well-trained medical transcriptionists and stringent processes to ensure highest accuracy possible. Not only do medical transcription companies help in the creation of patient medical records that are accurate but also ensure that the narrative portion of the patient encounter is also part of the record. This ensures better care, accurate coding & billing and even helps in certain aspects of risk management.
Cost effective services: One of the main advantages of outsourcing medical transcription is that of cost saving. Due to the expertise of the medical transcription company, the economies of scale and the optimum utilization of manpower, processes and technology, medical transcription companies ensure substantial savings on cost of transcription.
EMR/ EHR adoption: Medical transcription companies also provide a bridge to adoption of EMR/ EHR by providing additional features to their service that include structured dictation & transcription, discrete reportable transcription, editing services for speech recognition software and HL7 interface.
HIPAA compliance: One of the main concerns of patients, healthcare professionals and the administration of healthcare facilities is that of HIPAA and HITECH compliance. Medical transcription companies protect confidential patient information at every level by having protective measures at every level be it process, technology, infrastructure or manpower.
It can be seen that outsourcing medical transcription ensures that the needs of the stakeholders of the healthcare process are met with using a combination of technology and manpower.
TransDyne, a leader in the outsourced medical transcription industry has used their extensive background in information technology and their experience in serving the needs of the healthcare sector to provide affordable and integrated medical transcription solutions.
Among the software and tools offered by TransDyne for transcription, the smart delivery system has a large role to play in easing the path to EMR/EHR adoption The Smart Delivery system, which has features like User defined folder paths to enable easy imports to EMR systems is the suggested mode of document delivery where pre-defined file saving would help import documents to EMR systems. Apart from this TransDyne also offers discounted rates for those healthcare facilities that provide demographic data entered in the EMR rather than through other modes.
Along with medical transcription services involving multiple level quality checks to ensure accuracy, the use of the right technology for ease of use, turnaround time and security, at reasonable rates, TransDyne also provides discrete reportable transcription for adoption of EMR/ EHR