Medical transcription: Outsourcing can reduce the information technology burden of the healthcare facility
The success of any organization lies in being able to concentrate on the core business and outsource all other activities that are not part of the core business. The core business of a healthcare facility is that of providing quality healthcare. All other activities are support functions. They play an important role in achieving the core objective, but may not be part of the core competency of the healthcare facility.
One such activity is medical transcription. Medical transcription is the process of documenting the patient-healthcare professional encounter.
What is the importance of medical transcription in the healthcare process?
Medical transcription plays an important part in the following:
· Patient treatment
· Permanent Patient records
· Referrals to other doctors
· Evidence in case of malpractice suits
· Coding, billing and insurance claims
· Satisfaction of regulatory norms
One can see that medical transcription plays a very important role in major areas of healthcare like quality of care, diagnosis and in the receivables cycle.
What role does Information Technology (IT) play in Medical transcription?
With the evolution of medical transcription from the manual to the virtual world, Information Technology plays a very important role at every stage of medical transcription like:
· Collections of patient-healthcare professional encounter data.
· Transmission of data to the medical transcriptionists
· The transcription process
· Transmission of transcribed files to the healthcare professionals
· Archiving of files for future reference
· Integration with EMR systems
The whole process of medical transcription needs Information technology at every stage to make the process quicker and secure. Executing medical transcription in-house would require that the healthcare facility have massive investment in Information technology to enable all these functions. It would involve investments in servers for uploading dictation, secure file transfer protocols to distribute work to and collect work from medical transcriptionists, distribution network for report distribution and powerful archiving to trace dictations, work-in-progress and finished transcripts.
The simple step of outsourcing medical transcription needs to a technology savvy medical transcription service provider can eliminate the total burden of investment in Information technology towards medical transcription. These valuable resources could then be put to better use.
TransDyne a leading name in medical transcription believes that technology needs to be advanced so that the service provided is of the best standard, but should be simple to enable ease of use for healthcare professionals.
Some of the features of the software and tools used by TransDyne are as follows:
· Smart upload: TransDyne offers doctors the choice of using modes of dictation they are already comfortable with. Then these files are uploaded to the servers to be made available for transcription. Smart upload enables transfer of dictation files from the healthcare facility’s server to TransDyne’s server by checking for new dictations at pre-fixed intervals.
· Web Delivery: TransDyne’s web delivery system tackles all issues related with tracking dictations, receiving documents and finding old files from the archives.
· Smart Delivery: Smart delivery is an automated program that addresses the automatic downloads, saving files and printing needs of a healthcare facility.
· HL7 integration: TransDyne can configure and send healthcare information as HL7 messages to the client’s EMR with no additional costs.
By using the right technology TransDyne provides medical transcription with benefits like:
· Accuracy of above 99%
· Turnaround time of 24 hours with an option of 4-12 hours turnaround time for STAT files
· Secure channels for data transmission, ensuring HIPAA compliance
· Fair and verifiable pricing
To know more about the advantages of outsourcing medical transcription to TransDyne please click here